Return Policy

Returns Policy

Personalized items are non-refundable. If an error is made on our part in the personalization we will correct the error in a way that satisfies the customer. We will always ensure you have signed off on the exact details of the inscription plate. 

Damaged items:

Please contact us immediately in order to process a damage claim with the shipping company. If the damage claim is not done in a timely fashion the receiver takes responsibility for the damage.